I've worked in Windows support for over 10 years and am the person many people come to with all sorts of random questions. When I complete a particularly comprehensive correspondence on a particularly common issue, I'll clean it up and post it here.
I know there are hundreds of other blogs and sites that do the same thing, but another opinion doesn't hurt. I know that many of my offerings may contain extensive content I've learned from others. If I have used primarily one resource, I'll make an effort to reference it. If you think I've misappropriated your work, please let me know.
Bill
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